A self taught artist and crafter, I offer a range of unique art & crafts, including custom portraits, handmade jewellery, and eclectic crafts. I would also love to help create any custom design ideas you may have. All items are drawn, made and repurposed or upcycled by me from reclaimed and rescued findings. Therefore each piece is completely unique, and full of character. A one stop shop for unique handmade presents, quirky gifts, and memorable keepsakes.
If an item is faulty, I can offer a repair, replacement, or if neither of these are suitable, a refund. Please contact me as soon as possible to arrange.
If an item is damaged during shipment, all costs will be refunded. In order to facilitate an insurance claim I require photos of the damage before a refund can be given. Claims of damage, as well as photos of same, must be received within 7 days of the receipt of the item by the buyer. Please note that couriers and shipping companies do not compensate for damage to fragile items including glass and china, so please consider further insurance for these purchases. Feel free to contact me for a quote.
Please note all returns should be sent with a tracking number of some sort (such as delivery confirmation or insurance). Customers who return items without a tracking number do so at their own risk; items that are lost or damaged during return shipping are solely the buyer's responsibility.
If you wish to return an item or items because you have changed your mind about them for some reason, I will refund your initial purchase price only, not the outgoing shipping, once the item has been returned. The item must be received within 7 days of the receipt of the item by the buyer. Please note I cannot accept returns for earrings, in accordance with distance selling regulations.
I do not offer a refund for portaits or polaroid magnets once they are shipped, as you will receive a digital image prior to shipping to ensure you are satisfied with the result. However if you are not 100% happy with the finished piece then there is no obligation to purchase. Please note I ask for a 50% deposit prior to starting portraits to cover materials and time/labour.