Every day, you tell your story through the clothes and accessories you wear! Starting now, you can add fresh - one of a kind pieces to that story!
From a ready made unique design to a custom made piece specifically for you, YOU have the ability to have something original and unique that everyone will notice!
RETURNS & DAMAGES
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
Personalized and/or customized goods are exempt from being returned unless the product arrives defective.
Additional non-returnable items:
* Clearance Items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Clearance items (if applicable)
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we will make arrangements for your exchange!
To return your product, you should mail your product to the return address on the shipping label affixed to the package you received. If you do not have this package any longer, please contact us for the return shipping address.
You will be responsible for all return shipping costs. Shipping costs are non-refundable. If you receive a refund, you will receive a refund for the item and any applicable sales tax only. You will NOT receive a refund for the original shipping costs.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We recommend using a trackable shipping service and/or purchasing shipping insurance. LivyLynn is not responsible for any packages lost in transit to us.