To enter your tracking number: sign in, go to your shop's dashboard and click "track me".
Kuttlefish pays out sales on the 15th and the last day of each month, as per the following conditions:
All sales WITHOUT a tracking number are paid out 30 days after the sale, unless the buyer issues a claim.
For domestic sales with a verifiable tracking number entered into Kuttlefish's tracking system: If the buyer does not issue a claim within 10 business days of the shipment, Kuttlefish will release the funds.
For international sales with a verifiable tracking number entered into Kuttlefish's tracking system: If the buyer does not issue a claim within 15 business days of the shipment, Kuttlefish will release the funds.
For sellers with US bank accounts:
Kuttlefish offers two options to receive this payment, either via PayPal or Direct Deposit. PayPal payments are free. Direct Deposit payments incur a $1 transaction fee charged by the bank. This fee will be deducted from the amount owed to the seller prior to the transfer.
For sellers without a US bank account:
Kuttlefish only offers the PayPal option to receive payment. PayPal charges a variable fee for international transfers (between 0-2%). This fee will be deducted from the amount owed to the seller prior to the transfer.
You can access your shop's accounting balances on your Account>Your Shop page.
